Boosting cyber defense with smart solutions

Micro Center, a leading technology retailer founded in 1979, faced increasing cyberthreats as their digital presence expanded. By partnering with Lumen, they significantly enhanced their cybersecurity measures while improving network performance and customer satisfaction.

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Current Lumen customer compensated for their endorsement.

Boosting cyber defense with smart solutions

Micro Center, a leading technology retailer founded in 1979, faced increasing cyberthreats as their digital presence expanded. By partnering with Lumen, they significantly enhanced their cybersecurity measures while improving network performance and customer satisfaction.

Current Lumen customer compensated for their endorsement.

Store employee in a light blue shirt handing a package of items to a customer at a checkout counter.
Store employee in a light blue shirt handing a package of items to a customer at a checkout counter. PlayButton

Micro Center enhances cyber defense with Lumen (0:59)

Challenges

  • Protecting critical applications from DDoS attacks during peak times
  • Previous security solution lacked real‑time threat mitigation
  • Reducing latency to help enhance customer satisfaction for in‑store pickup

Challenges

  • Protecting critical applications from DDoS attacks during peak times
  • Previous security solution lacked real‑time threat mitigation
  • Reducing latency to help enhance customer satisfaction for in‑store pickup

Solutions

  • DDoS/ThreatX Bot Mitigation to help protect against cyberattacks
  • MPLS services to enhance network efficiency and reliability
  • DIA services to provide reliable and high‑speed internet connectivity
  • Voice Complete® for smooth voice communication capabilities
  • Continuous and adaptive API security

Solutions

  • DDoS/ThreatX Bot Mitigation to help protect against cyberattacks
  • MPLS services to enhance network efficiency and reliability
  • DIA services to provide reliable and high‑speed internet connectivity
  • Voice Complete® for smooth voice communication capabilities
  • Continuous and adaptive API security

Results

  • Enhanced security compliance and customer satisfaction while maintaining operations
  • 97% reduction in attacks
  • 39 million malicious requests blocked

Results

  • Enhanced security compliance and customer satisfaction while maintaining operations
  • 97% reduction in attacks
  • 39 million malicious requests blocked

What works for Micro Center

Lumen® DDoS and Web Application Security

Helps protect digital environments and minimize downtime.

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Lumen® DDoS and Web Application Security

Helps protect digital environments and minimize downtime.

Lumen® IP VPN

Secure data mobility on a high‑performance network.

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Lumen® IP VPN

Secure data mobility on a high‑performance network.

Lumen® Dedicated Internet Access

High‑performance, dedicated internet for enterprise apps and needs.

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Lumen® Dedicated Internet Access

High‑performance, dedicated internet for enterprise apps and needs.

Lumen® Voice Complete®

Integrated voice and SIP trunking services to modernize your network.

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Lumen® Voice Complete®

Integrated voice and SIP trunking services to modernize your network.

Lumen® Adaptive Network Security

Cloud‑based threat management with network firewall security.

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Lumen® Adaptive Network Security

Cloud‑based threat management with network firewall security.

Micro Center logo in black text on white background.

“By partnering with Lumen and ThreatX, Micro Center protected our critical applications from DDoS attacks without impacting revenue or customers.”


— Brian Kemmerly, Senior Director of IT

Micro Center

Current Lumen customer compensated for their endorsement.

“By partnering with Lumen and ThreatX, Micro Center protected our critical applications from DDoS attacks without impacting revenue or customers.”


— Brian Kemmerly, Senior Director of IT

Micro Center

Current Lumen customer compensated for their endorsement.

Smiling person in a blue polo shirt seated in a room with computer components and the Micro Center logo visible in the background.

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