The threat research and operations arm of Lumen, Black Lotus Labs® leverages unmatched network visibility to help protect your business and keep the internet clean.

Protect your digital environments and minimise downtime with multi‑layer DDoS mitigation.

Prevent compromised endpoints from enabling hackers to access your organisational assets, data and infrastructure.

Provide fast, secure access to the apps and data people need without putting your network at risk - and let Lumen experts manage and monitor it for you.

Reduce threat management overload and shrink attack surfaces while increasing defence alertness.

Fortify your defence perimeter at scale while simplifying network operations.

Our experts can integrate the required security services and help create the policies to achieve Zero Trust compliance for your agency.

Compare voice solutions and find the right fit to evolve your legacy voice and calling.

Take command of emergency call services with the high‑performance platform designed for public safety continuity.

See how Lumen experts can help accelerate your contact centre transformation to deliver agility and innovation.

Create a flexible, all‑in‑one cloud contact centre solution for exceptional, real‑time customer experiences.

Empower productive interactions by leveraging a contact centre solution with advanced AI capabilities and scalable technology.

Provide high‑quality, cloud‑based voice communication across channels easily and cost effectively on the Lumen network.

Optimise collaboration with a holistic, subscription‑based UC&C platform that integrates the secure and reliable Lumen network, hosting and communications architecture.

Engage constituents and employees with reliable uptime, low ownership costs and dedicated support.

Give your business the infrastructure and security of a dedicated data centre with minimal maintenance and upfront costs.

Keep your data close to the action with distributed low‑latency storage at the edge and predictable, pay‑as‑you‑go pricing.

Drive your agency and IT transformation with flexible, end‑to‑end managed services for everything from app deployment to network provisioning.