Massey Services

Enhanced connectivity boosts pest prevention and lawn care operational efficiency.

Massey Services

Enhanced connectivity boosts pest prevention and lawn care operational efficiency.

Revolutionizing IT infrastructure for enhanced connectivity and customer experience

Massey Services, a leader in pest prevention and lawn care, needed to deliver exceptional customer service. By transitioning to a scalable IT solution they gained real‑time data access, resulting in better decision‑making and faster service delivery.

Current Lumen customer compensated for their endorsement.

Revolutionizing IT infrastructure for enhanced connectivity and customer experience

Massey Services, a leader in pest prevention and lawn care, needed to deliver exceptional customer service. By transitioning to a scalable IT solution they gained real‑time data access, resulting in better decision‑making and faster service delivery.

Current Lumen customer compensated for their endorsement.

Service technician in shirt and tie closing door to Massey company truck getting ready to inspect house in background
Service technician in shirt and tie closing door to Massey company truck getting ready to inspect house in background PlayButton

Improved lawn services with advanced IT solutions (2:31)

Challenges

  • Frequent connectivity issues and network downtime impacted service delivery
  • Needed a robust digital infrastructure for real‑time data analysis and to address security concerns
  • Required scalable IT infrastructure to support growth and quick deployment of new services

Challenges

  • Frequent connectivity issues and network downtime impacted service delivery
  • Needed a robust digital infrastructure for real‑time data analysis and to address security concerns
  • Required scalable IT infrastructure to support growth and quick deployment of new services

Solutions

  • Lumen® Dedicated Internet Access upgraded from MPLS offers a reliable backup connection to minimize downtime
  • Lumen® Managed SD‑WAN enhances connectivity and reliability with diverse circuits
  • Scalable IT infrastructure supports growth and operational efficiency

Solutions

  • Lumen® Dedicated Internet Access upgraded from MPLS offers a reliable backup connection to minimize downtime
  • Lumen® Managed SD‑WAN enhances connectivity and reliability with diverse circuits
  • Scalable IT infrastructure supports growth and operational efficiency

Results

  • Improved network connectivity and reliability
  • Boosted bandwidth and overall network performance
  • Integrated new service centers and delivered new services quickly

Results

  • Improved network connectivity and reliability
  • Boosted bandwidth and overall network performance
  • Integrated new service centers and delivered new services quickly

What works for Massey Services

Massey company logo in blue italic letter sitting top of blue bar saying services inc

“The Lumen team exceeded our expectations with our SD‑WAN project. [Our team] beat our rollout timeframe, met the delivery dates for hardware and services according to the originally established timeline and did so with minimum impact to business uptime.”

– Adam Scheinberg, VP of Technology

Massey Services

“The Lumen team exceeded our expectations with our SD‑WAN project. [Our team] beat our rollout timeframe, met the delivery dates for hardware and services according to the originally established timeline and did so with minimum impact to business uptime.”

– Adam Scheinberg, VP of Technology

Massey Services

Photo of Adam Scheinberg the VP of technology for Massey in conference room

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