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Lumen help

Portal support

Get the most from your Lumen products and services by managing them online. We’ve made it accessible and easy to manage billing, repairs, orders, booking, product features, and more.

Control Center
Product tools
Additional resources

Control Center

Lumen® Control Center is your digital hub for managing Lumen services: view and pay invoices, manage orders, access tools to configure and customize your services, submit repair tickets, and more. Access Edge Service Manager, NaaS Manager, and SASE Manager within Control Center.

Sign in to Control Center

Get help using Control Center
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Product tools

Manage product features and configure your services using tools for specific Lumen products.

CTL.io

Manage Lumen cloud applications and services.

Sign in to CTL.io

CTL.io help

CTL.io

Manage Lumen cloud applications and services.

CTL.io help

DDoS Mitigation & Reporting

Manage reporting for Lumen® DDoS Hyper® and Lumen® DDoS Mitigation Service.

Sign in to DDoS Mitigation and Reporting

DDoS Mitigation and Reporting portal help

DDoS Mitigation & Reporting

Manage reporting for Lumen® DDoS Hyper® and Lumen® DDoS Mitigation Service.

DDoS Mitigation and Reporting portal help

Managed Services portal

Manage legacy Savvis services such as Lumen® Dedicated Cloud Compute.

Sign in to Managed Services

Managed Services portal help

Managed Services portal

Manage legacy Savvis services such as Lumen® Dedicated Cloud Compute.

Managed Services portal help

Media portal

Manage Lumen® Vyvx® services.

Sign in to Media portal

Media portal help

Media portal

Manage Lumen® Vyvx® services.

Media portal help

uCommand

Manage orders and reports for carrier voice services.

Sign in to uCommand

uCommand

Manage orders and reports for carrier voice services.

Voice Feature Mgmt

Manage Lumen® Voice Complete® calling features.

Sign in to Voice Feature Mgmt

Voice Feature Mgmt help

Voice Feature Mgmt

Manage Lumen® Voice Complete® calling features.

Voice Feature Mgmt help

VoIP portal

Manage Lumen® Hosted VoIP and Lumen® SIP Trunking services.

Sign in to VoIP portal

VoIP portal help

VoIP portal

Manage Lumen® Hosted VoIP and Lumen® SIP Trunking services.

VoIP portal help

Additional resources

Disconnecting services?

Learn how to disconnect Lumen services.

Disconnect services

Disconnecting services?

Learn how to disconnect Lumen services.

Porting phone numbers?

Access our porting tools to assign phone numbers, check LSR status, or start a port‑out project.

Access porting tools

Porting phone numbers?

Access our porting tools to assign phone numbers, check LSR status, or start a port‑out project.