Invoicing questions

Invoicing questions

Invoicing questions

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Control Centre

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Control Centre

To view and pay invoices, configure services and more, please sign in.  

Enterprise and Wholesale

For activations, invoicing or repair enquiries in North America call: 877‑453‑8353

Enterprise and Wholesale

For activations, invoicing or repair enquiries in North America call: 877‑453‑8353

North America

For support information please reference the Lumen customer handbook

Legacy CenturyLink

8‑digit (LATIS) invoicing account numbers

800‑860‑1020 or care.inquiry@lumen.com


9‑digit (Ensemble) invoicing account numbers

800‑786‑6272


13‑ to 15‑digit (CRIS) invoicing account numbers

800‑777‑9594


National Wholesale accounts

888‑496‑7447

Legacy CenturyLink

8‑digit (LATIS) invoicing account numbers

800‑860‑1020 or care.inquiry@lumen.com


9‑digit (Ensemble) invoicing account numbers

800‑786‑6272


13‑ to 15‑digit (CRIS) invoicing account numbers

800‑777‑9594


National Wholesale accounts

888‑496‑7447

Legacy Level 3

877‑453‑8353 option 2, then 1

Legacy Level 3

877‑453‑8353 option 2, then 1

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