Lumen® Voice Complete® is a comprehensive, global solution offered in all 50 states enabling you to use SIP‑based services to maximize performance, enhance reliability, and simplify management without having to replace TDM technology.
Use Control Center to manage Voice Complete service. From managing phone numbers, adding feature packs, and directory information to accessing reports for your service, everything you need is in Control Center.
Porting phone numbers to Lumen? Download the letter of authorization template to get started.
Use the Voice Complete Feature Manager (within Control Center) to manage calling features for Voice Complete phone numbers.
Managing digit strings
The Voice Feature Management portal is the legacy experience for managing calling features for Voice Complete phone numbers.
Access APIs to manage Voice Complete service using Developer Center. Change subscriber information, service address, and E911 address for Voice Complete telephone numbers; change route plans for groups of Voice Complete telephone numbers; check portability and service coverage, and more.
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Questions? Call 866-697-5881, option 3, then 1 (6:00 am–6:00 pm MT)