Lumen help

Removing encryption from a Voice Complete service

To remove encryption from a Voice Complete service:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
Change Requests
Change Requests (new change request)
  1. From the Voice Complete Change Request Type list, select Remove Encryption.

    Control Center creates the form to hold the information for your request.