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Lumen help

Editing a digit string

As your business needs change, use Voice Complete Feature Manager in Control Center to edit a digit string created to restrict a number(s) from incoming or outgoing calling plans for Lumen® Voice Complete® phone numbers. If you no longer need the restriction, you can delete the digit string.

To edit a digit string:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
  1. In the Service Managers box, click Voice Complete Features.

    Control Center shows the groups associated with your Voice Complete service.
Voice Complete Feature Manager (showing Groups tab)
  1. On the card for the group you want to work with, click View Group.

    Control Center lists the phone numbers associated with the group you selected.
Voice Complete Reports (showing Phone Numbers tab)
  1. Click the Calling Plans tab.

    Control Center shows the incoming and outgoing calling plans for the group as well as any digit strings created for the group.
Voice Complete Reports (showing Calling Plans tab)
  1. In the Digit Strings section, click the on the row for the digit string you want to edit.
  1. Make your changes to the digit string. When you're done, click Save.

    Control Center saves your changes.