Lumen help

Disconnecting a phone number from VoIP Enhanced Local

To disconnect a phone number from VoIP Enhanced Local:

  1. Click Services.

    Control Center shows the Services console. Use the console to access an inventory of your services, check the status of orders, and manage your services.
Services console
ELS & LI Management (showing Disconnect Order tab)
Voice Native & LNP Ordering (showing Disconnect Order tab and Telephone Numbers to Disconnect section for ELS)
Voice Native & LNP Ordering (showing Disconnect Order tab and Acknowledgement section for LI)