now doing business as Lumen
The illustration above provides an overview of how CenturyLink's Emergency Response Teams (ERT) are structured. Our processes are designed to address rapid mobilization of resources wherever and whenever needed—in the United States and internationally.
The National ERT is sub‑divided into four U.S. geographical regions (Western, Central, Southern and Northeast). The corporate‑level ERT has an OCONUS team component to address international events. Our teams utilize critical vendor partnerships and have pre‑staged equipment ready to deploy in strategic areas.